A few weeks ago in this post I discussed People for Research, a website that pays people to take part in consumer research.
Today I want to share with you another website that pays people to help companies with their research. What Users Do has some similarities with People for Research. Unlike PfR, though, it is entirely focused on website testing.
What Users Do recruits people to visit and test websites from home, and pays them £5 per test for doing so. Tests typically take around 15 minutes, so it’s not a bad rate of pay. A few longer tests pay more, up to £25 in certain cases.
To work for What Users Do you will need a microphone (or headset) to record your commentary. Some tests have to be done on a desktop computer, others a mobile phone, so ideally you should have both. There is no need for any particular technical skills, though.
How to Apply
The application procedure for What Users Do is quite straightforward. You start by filling in an application on this page of the WUD website.
You then have to download their proprietary screen-recording software and complete a short test with it. This involves visiting a sample website and recording a commentary mentioning any issues you can see with the site and how you think it could be improved. My own attempt at this was pretty stumbling, but I was still accepted without quibble.
Once you are on the panel, you will be notified by email any time a new website test is available for you. You can then click through the link in the email, answer the screening questions and – if you are accepted – proceed to the test itself.
Payment for all completed tests is made via the online payment platform PayPal. You are paid on the 25th of each month for tests completed the previous month.
What Will You Be Testing?
You won’t be surprised to hear that the sites concerned are wide-ranging. They include some well-known brands such as Channel 4, Virgin Atlantic and Asos, and others you probably won’t have heard of.
In each case you will be given detailed instructions by What Users Do about what they want you to do in your test. This may involve finding certain information or products on the website, checking the menu navigation, and so on. Clearly, whatever instructions they provide, you should follow them to the letter.
More Top Tips
Here are a few more tips on making the most of What Users Do.
- You are likely to get screened out of quite a lot of tests with What Users Do. Often they have very specific requirements, e.g. if it’s a website about caravans they might only want caravan-owners to comment. This can be frustrating, but if you are patient and persistent you will definitely find tests you can do.
- Tests fill up quickly, so it’s important to keep an eye on your email. If an invitation pops up, click through to it as quickly as possible.
- Depending on the quality of the tests you complete, you can expect to receive more and better-paying opportunities. So it really is important to give them your full concentration. This is definitely not something to do while watching the telly!
- Speak slowly and clearly during the tests and try not to lapse into long periods of silence. Aim to describe exactly what you are doing step by step as you are doing it.
- What Users Do run easy monthly competitions for panelists with cash prizes, and these are well worth entering as well.
- Another way you can make money from WUD is by referring friends or colleagues. You will get a small cash payment once they have completed their first website test.
In my view What Users Do is another opportunity well worth adding to your sideline-earning portfolio.
If you have any comments or questions about What Users Do, as always, please do leave them below.