I stopped investing in Kuflink a couple of years ago, mainly because I have been reducing my exposure to (relatively risky) property investments in general as I get older. I still have a few hundred pounds in Kuflink. This money is in projects where the borrower has defaulted and legal action is ongoing. I do not know when or if I will see this money again, though to be fair to Kuflink they do send me regular updates regarding the latest developments.

I note your comments with concern and hope that in due course you are able to get at least some of your money back.

I am a former qualified financial adviser turned full‑time mother.

I placed my family’s life savings across fixed period Auto‑Invest schemes with Kuflink. I did so on the basis of receiving guaranteed interest returns after the multi-year period had ended, just like one gets with a bank savings bond.

In recent times Kuflink has suddenly enacted a series of abrupt, investor‑damaging T&C changes that have, for instance, effectively imprisoned nearly half of my funds in loans that are non-performing, in eternal default and highly toxic.

I am incredibly concerned for my other Kuflink investments because all the signs point to a deliberate wind‑down of Kuflink’s business, kicking retail lenders to the curb.

When my Auto‑Invest investment matured a few days ago, Kuflink paid only about 55% of the capital and interest owed!

Endless requests for explanation and resolution have gone unanswered.

The departure of the previous Kuflink management, including around 25 other staff, and replacement with a new team has resulted in a new set-up at Kuflink. The new workers at Kuflink are highly disdainful of investors and uninterested in protecting lenders’ interests.

In the last few weeks, different industry experts in British peer‑to‑peer investing have openly expressed astonishment at Kuflink’s sudden change of T&Cs and how they are treating their investors.

I join the many online reviewers here on Trustpilot and elsewhere who are appalled by the cumulative effect of recent policy changes on ordinary lenders.

As Kuflink are determined to take advantage of their retail lender base and throw their rights out of the window, and they do not bother to reply to e-mails and the like, I will be commencing legal proceedings to recover what is owed to my family and I.

Prospective investors should avoid Kuflink like the plague, as they will be severely let down!

Thanks for your comment. Welcome to Kuflink!

I’ve now spoken to my contact at Kuflink. He told me compounding is a brand new feature and as yet their IT people haven’t added the ability to see whether or not compounding is available on any particular loan prior to investing in it. He said he will raise this issue with them, as “If one person is asking about this, others will no doubt be wondering as well.” In the meantime, if you want to know whether compounding will be available for any loan on the platform, he said you would be welcome to give them a call (or email) and ask.

Thanks, Stuart. Good question! I am not clear about this either. If you invest in loans on the Kuflink site, you will be able to see via your dashboard whether compounding is available or not. But I don’t know if it’s possible to access this information before investing. I have asked Kuflink about this and will provide an update here when they reply.

Thanks, Rhian. Yes, it’s an easy site to sign up for and to use. And it pays pretty good interest rates as well!