energy

Why You Should Beware of Going All-In on Electricity

Why You Should Beware of Going ‘All-In’ on Electricity

In my update today, I’m focusing on a topic that has become of growing concern to me in recent months.

Over the past decade, UK households have been encouraged to electrify almost everything. Cars are going electric. Gas boilers are being phased out in favour of heat pumps. Even cooking is increasingly moving from gas to electricity.

On paper, this all fits with the Government’s drive towards Net Zero. But there’s a growing issue that doesn’t get discussed nearly enough: What happens if the electricity supply isn’t always there when you need it?

As we look ahead to the coming years, relying solely on electricity to power and heat your home could leave you exposed – financially and practically.

Growing Pressure on the UK’s Electricity System

Electricity demand in the UK is set to rise sharply. Two of the biggest drivers are:

  • Electric vehicles (EVs) – millions of households charging cars at home, often at similar times of day

  • Electric heat pumps – particularly air-source heat pumps, which draw large amounts of power in cold weather

At the same time, electricity generation is becoming increasingly weather-dependent. Wind and solar are growing fast, but they don’t always produce power when demand is highest – especially during cold, still winter evenings when heating demand peaks.

The National Grid has so far managed to keep the lights on, but it has done so by relying on emergency measures, reserve power contracts and public appeals to reduce usage at peak times. That’s a sign of a system under strain.

The Risk of Power Cuts Is Increasing, Not Decreasing

While widespread blackouts are still relatively rare, the risk of localised or short-term power cuts is rising.

Reasons include:

  • an ageing electricity distribution network

  • rapid increases in peak demand

  • greater reliance on intermittent renewable generation

  • delays and cost overruns in upgrading grid infrastructure

For households that depend entirely on electricity for heating, hot water and cooking, even a short power cut in winter can quickly become a serious problem.

When Electricity Goes Off, Everything Stops

If your home uses electric heating only:

  • heat pumps stop working

  • electric radiators go cold

  • immersion heaters stop producing hot water

  • induction hobs and electric ovens are unusable

By contrast, homes with non-electric power and heating options retain a degree of resilience. That resilience has real value, particularly for older people, families with young children, or anyone living in rural areas where power cuts tend to last longer.

Diversification Isn’t Just for Investments

Regular readers of Pounds and Sense will be familiar with the idea of diversification. You wouldn’t normally put all your savings into a single investment – and the same principle applies to household energy.

Having more than one way to heat your home reduces risk and gives you flexibility when prices spike or supplies are disrupted.

Alternative and Backup Heating Options to Consider

Here are some heating methods that can be used instead of, or alongside, electricity:

Gas Heating (Where Available)

Despite its declining popularity in policy circles, mains gas remains:

  • reliable

  • relatively inexpensive

  • highly controllable

  • independent of the electricity grid (for heat, though central heating boilers still need some power to operate)

A gas boiler can continue to provide warmth during electricity shortages if paired with a simple backup power source, such as a home storage battery or generator. In addition, most free-standing gas fires can operate without any need for electricity.

Wood-Burning or Multi-Fuel Stoves

A solid fuel stove can be an excellent backup heat source:

  • operates independently of electricity

  • provides direct radiant heat

  • can often heat a large living space effectively

Modern stoves are far cleaner and more efficient than older open fires, though fuel storage and local air-quality rules must be considered.

Open Fires and Solid Fuel Fires

While less efficient than stoves, open fires still provide:

  • a non-electric source of heat

  • emergency warmth during prolonged outages

They can also burn a range of fuels, depending on the fireplace and chimney setup. Again, fuel storage and local air-quality rules will need to be considered.

Oil or LPG Heating (Rural Homes)

For off-grid properties, oil or LPG systems offer:

  • independence from the electricity network for fuel supply

  • predictable heating performance in cold weather

They are often criticized on environmental grounds, but from a resilience perspective they remain useful options.

Portable Backup Options

Even smaller measures can help:

  • portable gas heaters (used safely and with ventilation)

  • camping stoves for boiling water

  • thermal storage heaters or insulated hot water tanks

These won’t heat a whole house but can make a big difference during short outages.

Balancing Net Zero with Common Sense

The Government’s rush towards Net Zero is placing enormous pressure on the UK’s energy system. Whether the huge cost and disruption caused can be justified is (in my opinion anyway) arguable. What’s in no doubt, however, is that the transition period will be messy, expensive and uncertain.

Households that move too quickly to an all-electric setup may find themselves exposed to:

  • higher running costs

  • reduced resilience

  • greater vulnerability during supply disruptions

That doesn’t mean rejecting electrification entirely – but it does mean thinking very carefully before putting all your power and heating eggs in one basket.

My Personal Situation

I live in a detached house built about 40 years ago in suburban Staffordshire. I have gas central heating and an electric cooker. I also have a free-standing gas-fire in the lounge. I have solar panels on the roof and a Givenergy home-storage battery, which I bought a couple of years ago.

When I first heard about heat pumps I did look into the possibility of getting one. I soon realised, however, that I didn’t want to go down this route. As discussed above, I didn’t like the thought of becoming too reliant on electricity, especially with the growing likelihood of power outages. Also, the heating pipes in my house are quite narrow and I have been advised that if I were to get a heat pump, the existing pipes would all have to be taken out and replaced as well. Needless to say, that would add considerably to the cost, not to mention the disruption.

In addition, heat pumps generally operate at lower temperatures than gas central heating, meaning they have to be kept on all the time to ensure the house remains at a comfortable temperature. I have also heard it said that in very cold weather they may not be able to provide adequate warmth on their own. So you really do still need a back-up heating option anyway.

With all these considerations (and others), I therefore plan to stick with my present set-up for the foreseeable future. If at some point gas boilers are banned and/or gas is cut off completely, I will obviously have to rethink this. But as I am now 70, realistically that’s unlikely to happen in my lifetime. In the improbable event that it does, I would think about switching to an electric boiler, which could be installed instead of my old gas boiler without all the pipes in the house having to be torn out and replaced. This would be a lot cheaper to buy and less disruptive than switching to a heat pump, though possibly more expensive to run. Looking to the future, other non-heat-pump alternatives are very likely to appear as well.

Obviously, all of this is just my personal opinion. You may disagree, but I thought it might be helpful to explain my thinking on these matters as they stand now.

The Bottom Line

Electric heating will undoubtedly play a major role in the UK’s future. But in my view relying on electricity alone for heating is increasingly risky.

Where possible, having an alternative or supplementary heating source provides:

  • peace of mind

  • practical resilience

  • protection against both power cuts and price shocks

As with personal finance, a bit of diversification can go a very long way.

As always, I welcome any comments or questions on this article.




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Uswitch Power Hours free electricity offer

Get up to 25 Hours of Free Electricity with Uswitch’s ‘Power Hours’ Scheme

If you’re looking for ways to ease the pressure of rising energy bills, here’s a scheme you might want to check out. The online price-comparison service Uswitch has launched a new offer giving households up to 25 hours of free electricity this November, via their app. Note that you must have a working smart meter to take part in this.

How the scheme works

Here’s a breakdown of the key steps:

  1. Download the Uswitch app (available for Android and Apple phones) and connect your smart meter. It’s free to join.

  2. Sign up for ‘Power Hours’ by the deadline (you must register by 31 October 2025 to take part in the November campaign).

  3. Choose your free-hours slot: For each weekend in November you’ll select a time slot (either Saturday or Sunday), from 7 am–12 pm or 12 pm–5 pm.

  4. Over the five weekends in November you’ll accumulate up to 25 hours of free electricity — i.e., 5 weekends × 5-hour slot = 25 hours.

  5. After each slot, Uswitch will calculate your usage from your smart meter during that time and apply your ‘free electricity’ value based on your consumption.

Who can claim the free electricity?

  • The offer is open to anyone with an electricity smart meter in the UK, regardless of who your supplier is.

  • The key requirements: you must have your smart meter connected in the Uswitch app, and you must sign up by 31 October 2025.

  • Your supplier and tariff don’t matter — as long as you’re a UK domestic household, you can participate.

How much free electricity can you claim?

  • You can claim up to 25 hours of free electricity across the five weekends in November — that’s one 5-hour block each weekend.

  • During each chosen 5-hour slot, your actual electricity use will be measured. The equivalent cost of that usage is then calculated and becomes your ‘free electricity value.’

  • Importantly, this value isn’t just a notional saving — it’s credited directly to your account once Uswitch has confirmed and processed the data from your smart meter. You can then withdraw the money to your bank account.

  • The maximum payout is £25 per campaign, or up to £5 per weekend across the five weekends in November 2025.

  • In other words, the more electricity you use during your Power Hours (within the stated limits), the closer you’ll get to the full £25 benefit.

What does £25 equate to in electricity usage?

Under the current UK electricity unit rate (approx 26.35 pence per kWh for the period 1 October to 31 December 2025):

  • If electricity costs ~26.35p per kWh, then £1 would buy about 3.80 kWh (i.e., £1 ÷ £0.2635 = ~3.80 kWh)

  • Therefore, £25 would buy roughly £25 ÷ £0.2635 ≈ 95 kWh of electricity usage

  • Put another way: if you used 95 kWh during your designated free-hours slots, you’d roughly reach the £25 maximum value (assuming that usage is entirely within the scheme slots and eligible)

  • On a ‘per-weekend’ maximum of £5, that’s ~£5 ÷ £0.2635 ≈ 19 kWh each weekend.

So, as a rough guide, you’ll want to use around 19 kWh in each 5-hour weekend slot (or a total of ~95 kWh over the five weekends) to come close to extracting the maximum value from this offer. Of course, if you use significantly more or less in that slot, your credited amount might vary (up to the cap of £5/weekend or £25 total).

Why it matters

With energy costs still elevated and many households looking for ways to save, this offer from Uswitch is a timely boost. Even if the ‘free hours’ don’t cover your entire weekend usage, they can help absorb some of the higher-cost usage periods. Also, by signing up you may gain additional insights via the Uswitch app into your energy usage, which may be helpful for long-term savings.

Important things to bear in mind

  • Make sure your smart meter is already installed and that you have access to it (in-home display or via your supplier) so you can connect it to the app. Uswitch says the set-up takes less than two minutes, and I can confirm this was the case for me.

  • You must act before the deadline (31 October 2025) if you want to participate in November 2025. After that, you may miss out.

  • While 25 hours is a fixed maximum, your actual ‘free electricity value’ depends on how much you consume during your chosen slots. If you use very little, the credit will be smaller.

  • The maximum reward you can earn under this campaign is £25 in total (£5 per weekend).

  • This offer applies for November 2025 weekends only. It’s a limited-time seasonal offer tied to Uswitch’s ‘Power Hours’ programme. It may be repeated in future months, but that is not guaranteed.

  • Keep an eye on the terms and conditions for any exclusions or fine print (for example, whether only certain types of smart meters are eligible, deadlines for claiming, etc).

If you’re already in another scheme

If you’re already taking part in a scheme such as EDF Energy’s ‘Sunday Saver’, that does not stop you from joining the Uswitch Power Hours offer — you can take part in both.

However, when you sign up to Power Hours, you’ll also be automatically enrolled in Uswitch’s ‘Reduce and Earn’ sessions, which are part of the National Grid ESO Demand Flexibility Service (DFS) scheme. You can only be registered with one DFS scheme at a time. If you’re enrolled in multiple DFS schemes when a session takes place, there’s a risk you’ll be disqualified from earning money in both until you’ve opted out of all but one. If that happens, simply opt out of your other DFS scheme, and you should be able to rejoin the Reduce & Earn sessions the following day.

Final thoughts

If you’re looking to lighten the load on your energy bill this winter, this scheme is definitely worth considering. By choosing to run higher-usage appliances (washing machine, tumble dryer, hoovering, etc.) during a designated 5-hour block each weekend in November, you’ll get more bang from the offer. Signing up is free, the app is straightforward, and the benefit — a real cash credit of up to £25 you can withdraw to your bank account — is clear.

Plus: with the current unit rate of ~26.35 p/kWh, hitting that £25 maximum means using around 95 kWh across the five weekends, or around 19 kWh each weekend slot. That gives you a practical target to aim for if you’re going to maximize the benefit.

Overall, it seems to me that this scheme from Uswitch offers a range of benefits and no major drawbacks, so I have signed up. I will let Pounds and Sense readers know in due course (by updating this post and/or adding a new one) how it works out for me. If you decide to give it a try as well, don’t hang around, as the closing date to apply for the November scheme is Friday 31 October 2025.

Lastly, a quick reminder that if you switch to EDF Energy (my own energy supplier) via my link below you can get a free £50 credited to your energy account (and so will I). Terms and conditions apply. For more info, click on  https://edfenergy.com/quote/refer-a-friend/sunny-koala-9462 [referral link].

As always, if you have any comments or questions about this post, please do leave them below.




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How to prepare for winter blackouts

How to Prepare for Winter Blackouts

Unfortunately winter blackouts look increasingly probable in the UK.

There are various reasons for this. High among them is the transition away from fossil fuels to electricity. The latter will increasingly come from renewables like wind and solar. While they are (arguably) more environmentally friendly, renewables are less reliable than fossil fuels and produce significantly less power when the sun doesn’t shine or the wind doesn’t blow.

In addition, the growing use of electric vehicles (EVs) and heat pumps is adding to the overall demand for electricity, which current generation and distribution systems are struggling to keep pace with.

Finally, we live in an increasingly dangerous world. Wars in Ukraine and the Middle East threaten our gas and oil supply lines, which in turn may impact on our ability to generate electricity. And – without wanting to sound unduly alarmist – if these wars were to come to Britain’s doorstep, via the actions of terrorists or hostile nations, then attacks (including cyber-attacks) on our energy infrastructure certainly can’t be ruled out.

For ordinary UK residents, it’s therefore vital to prepare for increasingly likely disruptions to the electricity supply. This applies especially if there are young children or older people in the house, as they may be more vulnerable in the event of blackouts.

So here’s a guide to ensure that you are ready and able to cope during outages.

1. Emergency Kit Essentials

  • Lighting: Invest in battery-operated torches and lanterns. Avoid using candles due to fire risks.
  • Batteries: Stock up on various types of batteries for your devices.
  • Power Banks: Keep portable chargers fully charged for your phones and other essential gadgets.
  • First Aid Kit: Ensure it’s well-stocked with basic medical supplies.
  • Manual Tools: Have a manual can opener and basic tools handy.

2. Heating Solutions

  • Layer Up: Wear multiple layers of clothing and use extra blankets to stay warm.
  • Hot Water Bottles: Fill these with hot water before a blackout for lasting warmth.
  • Have Alternatives: Beware of relying entirely on electricity for heating. That obviously includes heat pumps, as they need electricity to function.
  • Fireplaces: If you have a fireplace, stock up on firewood and know how to use it safely. Some other non-electric heating options are discussed in this post.

3. Food and Water Supply

  • Non-Perishable Food: Stock up on canned goods, dried fruits, nuts and other non-perishable items.
  • Cooking: Have a camping stove or a portable gas cooker as a backup. Ensure you have adequate ventilation when using these indoors.
  • Water: Store bottled water in case of disruptions to the water supply. Aim for at least 2 litres per person per day.

4. Communication and Information

  • Battery-Powered Radio: This can be vital for receiving updates during a blackout.
  • Emergency Contacts: Keep a list of emergency phone numbers and contacts handy.
  • Community Networks: Stay in touch with neighbours, especially the elderly or vulnerable, to offer and receive support.

5. Household Preparations

  • Insulation: Check your home’s insulation and draught-proofing to retain heat.
  • Surge Protectors: Use these to protect your electronics from power surges when electricity is restored.
  • Freezers: Keep freezers closed during a blackout to maintain the cold temperature for as long as possible. Group items together to retain cold.
  • Home Battery: If you can afford it, a home storage battery can give your home a backup power source.
  • Uninterruptible Power Supply: A UPS is a device that can keep your wifi router and other essential electronics operating for a limited period in the event of a power cut. You can buy one (such as this) for around £100 from Amazon. They will also help protect connected devices from power surges.
  • Diesel Generator: it may not be particularly ‘green’, but a diesel generator is another relatively inexpensive backup solution.

6. Health and Safety

  • Medication: Ensure you have an adequate supply of essential medications.
  • Medical Devices: If you rely on electrically-powered medical devices, discuss contingency plans with your healthcare provider.
  • Carbon Monoxide Detectors: If using alternative heating methods, ensure you have working carbon monoxide detectors.

7. Entertainment and Activities

  • Books and Board Games: Have these on hand to keep everyone occupied without the need for electricity.
  • Exercise: Stay active indoors to generate body heat and keep spirits up.

8. Transportation and Mobility

  • EVs: If you have an EV, keep it charged.
  • Fuel: If you have a petrol or diesel vehicle, keep its tank topped up (service stations need electricity to operate pumps).
  • Public Transport: Be aware that services may be disrupted, so plan accordingly and have backup options for essential trips if required.

9. Emergency Plans

  • Evacuation: Have a plan for evacuating if necessary. Know your nearest emergency shelter locations.
  • Pets: Make provisions for your pets, including food, water and warmth.
  • Priority Services Register: If there are old and/or vulnerable people in your house, be sure to add your details to the Priority Services Register. This is free, only takes a moment, and should ensure you’re prioritized in the event of blackouts and other emergencies.

10. Stay Informed

  • Weather Updates: Regularly check weather forecasts and be aware of any blackout warnings.
  • Government Advice: Follow advice and updates from government sources and energy providers.

Closing Thoughts

While the prospect of winter blackouts may be daunting, thorough preparation should mitigate many of the challenges. By taking steps now, you can ensure the safety and comfort of your household, no matter what the winter months bring. Stay prepared, stay informed, and support your local community.

As always, if you have any comments or questions about this post, please do leave them below.



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Could a Smart Thermostat Save You Money?

Could a Smart Thermostat Save You Money?

As I write this, the UK is enjoying a period of fine summer weather; but of course autumn and winter will be along soon enough. 

With energy prices continuing to rise, it’s more important than ever to explore ways to cut your home heating costs while staying comfortable. 

An increasingly popular solution is a smart thermostat. But what exactly are these devices and can they really save you money? In this post I’ll try to answer these questions and discuss my own experiences with one.

What is a Smart Thermostat?

A smart thermostat is an internet-connected device that allows you to control your home’s heating (and sometimes cooling) remotely via a smartphone app, tablet or computer. 

They may use advanced technology such as machine learning, motion sensors and geolocation to optimize your heating schedule, based on your habits and preferences.

Unlike traditional thermostats, which require manual adjustment or rely on fixed schedules, smart thermostats can automatically learn your routines and adjust your heating to ensure comfort and energy efficiency.

Smart thermostats will work with most (but not all) boilers, including gas, heating oil and electric boilers. It is also possible to use them with heat pumps, but you will need a special type of smart thermostat that works a bit differently. In this post I will concentrate on smart thermostats for ‘traditional’ heating systems. This article has some useful information about smart thermostats for heat pumps.

Benefits of a Smart Thermostat

Energy savings – Smart thermostats can significantly reduce energy wastage by heating your home only when needed. For example, they can lower the temperature when you’re out and preheat the house before you return. 

Remote control – Forgot to turn off the heating before leaving the house? No problem. With a smart thermostat, you can adjust settings from anywhere using your smartphone.

Insights and reports – Most smart thermostats provide detailed energy usage reports, helping you understand your consumption patterns and identify opportunities to save money.

Smart integrations – Most models integrate with voice assistants like Amazon Alexa, Google Assistant, or Apple HomeKit, allowing for hands-free adjustments.

Top Smart Thermostat Brands

Here are the three most popular smart thermostat brands available in the UK, along with their pros and cons.

1. Nest Thermostat (Google)

Pros

  • sleek design and intuitive interface
  • learns your habits and automatically creates a heating schedule
  • works seamlessly with Google Home and integrates with other smart devices
  • energy-saving features like ‘Eco Mode’ when you’re away

Cons

  • higher up-front cost compared to some competitors
  • limited compatibility with certain heating systems

2. Hive Active Heating (British Gas)

Pros

  • easy to use and install
  • works with a wide range of heating systems
  • excellent app interface with multiple scheduling options
  • offers add-ons like smart radiator valves and light bulbs for a complete smart home experience

Cons

  • lacks advanced learning features compared to Nest
  • some additional features require a monthly subscription

3. Tado Smart Thermostat

Pros

  • strong focus on energy efficiency with geofencing and open-window detection
  • offers granular control with smart radiator valves
  • provides detailed energy-saving reports
  • compatible with almost all UK heating systems

Cons

  • subscription required for premium features like geofencing
  • simpler design might not appeal to those looking for a high-tech aesthetic

My Experience

I got a Hive smart thermostat for my gas central heating in October 2024. I chose this based on the advice of my regular heating engineer, Dave. He has a Hive himself and recommended it for its simplicity and ease of operation. 

I paid Dave to supply and fit the device, for which he charged around £300. If you’re a keen DIY’er it’s perfectly possible to install a smart thermostat yourself, maybe with the aid of an online guide and/or YouTube video. Personally I was happy to leave the manual parts of the job to Dave, though I assisted with the electronic and online aspects.

With a Hive (and I assume other smart thermostats) you basically get three components. There is a hub you have to connect to your router using a cable; the thermostat itself, which I have on the wall of my living room (though you can detach it and move it from room to room if you like); and the main control unit, which is where my old controller used to be in the kitchen. You’ll also want to download the relevant app, so you can control the heating using your phone.

Set up was pretty straightforward. The only delay was when connecting the app. For some reason this took a few tries (Dave told me this was common in his experience), but we got there eventually.

I set up a weekly schedule for my heating and hot water, and after that basically let the thermostat do its thing. I’ve found the insights page on the app really helpful for seeing temperature changes in the house throughout the day and when the heating has cut in and out. This works far more efficiently than my old manual thermostat ever did, and is undoubtedly saving me money by only heating the house to the temperature I require. 

One small issue I experienced was that initially I kept getting a message on the app that the internet connection was weak. After a bit of research I discovered this was being caused by the fact I’d left the Hive hub too close to my router. Once I moved it a couple of feet, the problem vanished and never returned.

Hints and Tips for Making the Most of Your Smart Thermostat

Here are some tips on maximizing the energy-saving potential of your smart thermostat.

1. Let it learn your routine

If your smart thermostat has a learning feature (like the Nest), give it a week or two to adapt to your schedule. Avoid making constant manual adjustments, as this can interfere with its ability to learn.

2. Use geofencing features

Many smart thermostats, such as Tado, use geofencing to adjust the heating when no-one is home. Ensure this feature is activated and that your phone’s location services are enabled for the app.

3. Set realistic temperatures

Aim for a comfortable yet energy-efficient temperature, typically around 18-21°C. Lower the temperature slightly at night or when you’re away to save more.

4. Take advantage of zones

If your system supports zoning (e.g. Hive with smart radiator valves), heat only the rooms you use regularly. For instance, keep bedrooms cooler during the day and focus heat in living areas.

5. Schedule around your lifestyle

Use scheduling tools to preheat your home only when necessary. For example, program the heating to turn on 30 minutes before you wake up or arrive home.

6. Use insights to adjust habits

Review the energy usage reports provided by your thermostat’s app to identify patterns of wastage. Adjust your settings accordingly to reduce unnecessary heating.

7. Integrate with smart home devices

Pair your thermostat with voice assistants like Alexa or Google Assistant for convenient control. You can also integrate it with other smart home devices, such as lights or sensors, for automated routines.

8. Utilize holiday modes

Going away? Use the vacation or holiday mode to keep your home at a low but frost-protecting temperature while minimizing energy use.

9. Check compatibility with your boiler

Ensure your boiler and heating system are compatible with your chosen thermostat. This will avoid efficiency issues and ensure full functionality. Personally I have a traditional heating system with a separate hot water tank, but others will have a more modern combi boiler. It’s essential to purchase the right smart thermostat for your system (Hive have two different versions for traditional and combi systems, for example).

10. Stay updated

Keep your thermostat’s firmware up to date. Manufacturers often release updates to improve efficiency, fix bugs or add new features.

Bonus Tip: Combine with other energy-saving measures

Combine your smart thermostat with energy-efficient practices, such as proper insulation, draught-proofing and using energy-saving curtains, for even greater savings. 

In addition, try turning down your thermostat by one degree. According to the Energy Saving Trust, this can save you up to £145 annually on your heating bills. 

Closing Thoughts

So can a smart thermostat save you money? My short answer is yes – though how much will depend on your usage habits and the size of your household. 

By reducing energy wastage, offering precise temperature control, and providing actionable insights, it is estimated that a smart thermostat can lower your energy bills by 10-20% annually. This can translate to savings of £100-£200 a year.

While the initial investment for a smart thermostat may seem steep (ranging from £100 to £300, plus installation), for most people the long-term savings should outweigh this. Additionally, some energy providers offer discounts or schemes to help with purchase.

A smart thermostat isn’t just about saving money, though. It’s also about convenience, comfort and doing your bit for the environment by reducing your energy consumption. 

Whether you opt for Nest, Hive or Tado, investing in a smart thermostat should set you on the path to a more energy-efficient and comfortable home.

As always, if you have any comments or questions about this post, please do leave them below. 



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Social tariffs

How Social Tariffs Can Help You Save on Household Bills

With the cost of living continuing to put pressure on household finances, many people in the UK are unaware they could be paying less for essential services like broadband, water and energy. If you’re on a low income or receiving certain benefits, you may be eligible for social tariffs – discounted rates offered by providers to help those most in need. Here’s what you need to know.

What Are Social Tariffs?

Social tariffs are specially discounted rates offered to people on low incomes and/or receiving certain means-tested benefits. These tariffs are often significantly cheaper than standard ones and aim to ensure everyone can afford access to essential utilities and services.

Unlike short-term promotions, social tariffs are designed to offer long-term affordability and typically come with flexible terms, e.g. no exit fees and the ability to switch back to regular plans when your circumstances change.

Social Tariffs for Broadband

Broadband internet is essential for accessing services, finding work, staying in touch, and more. Yet many people are paying standard prices when they could be saving money each month.

 

Who Offers Social Broadband Tariffs?

Most major UK broadband providers offer social tariffs. Some examples are shown in the table below.

Provider Plan Name Monthly Cost Speed Eligibility
BT Home Essentials £15 36 Mbps Universal Credit, Pension Credit, ESA, JSA, Income Support
Virgin Media Essential Broadband £12.50 15 Mbps Universal Credit
Sky Broadband Basics £20 36 Mbps Universal Credit, Pension Credit
NOW Broadband Basics £20 36 Mbps Universal Credit, Pension Credit
Hyperoptic Fair Fibre Plan £15 50 Mbps Several means-tested benefits

 

Check each provider’s website for full details and availability in your area.

How to Apply

You’ll usually need to:

  • Be receiving a qualifying benefit (e.g. Universal Credit, Pension Credit, ESA, JSA)

  • Apply directly with the provider, often via a dedicated web page

  • Provide proof of eligibility (some providers check automatically)

Most social broadband tariffs have no setup fees, no mid-contract price rises, and shorter contract terms – typically 12 months or rolling monthly

Social Tariffs for Water Bills

As discussed in this recent blog post, water companies in England and Wales also offer discounted tariffs for customers who are struggling to afford their bills. These social water tariffs are designed to reduce charges for households on low incomes or receiving certain benefits.

What Support Is Available?

Each water company sets its own scheme, but most offer:

  • Reduced bills based on income and household circumstances

  • Debt support and payment plans

  • Water meters to help control usage

For example:

Water Company Scheme Name Support Offered
Thames Water WaterHelp Up to 50% off bills for low-income households
Severn Trent Big Difference Scheme Bills reduced by up to 90% depending on income
United Utilities Help to Pay Lower bills for those on Pension Credit
Yorkshire Water WaterSupport Tiered discount based on income and household size

 

Who Is Eligible?

Eligibility varies slightly by region, but in general you may qualify if:

  • Your household income is below a certain threshold (e.g. £21,000 per year)

  • You receive means-tested benefits

  • You have high water usage due to medical needs or a large family

How to Apply

Visit your water company’s website or contact them directly. You’ll likely need:

  • Proof of income or benefits

  • Recent water bills or meter readings

  • Details about your household size and needs

You can also get help from Citizens Advice or StepChange, who can assist with applications and managing arrears.

Social Tariffs for Energy

Energy prices remain high, and although the Energy Price Guarantee and price cap offer some protection, many households are still struggling.

While there is currently no mandatory social tariff for energy in the UK, some suppliers do offer extra support, and the government has been consulting on introducing a formal scheme.

Help Currently Available

  • Warm Home Discount: Offers £150 off your electricity bill automatically if you’re eligible. It’s not a social tariff, but it helps reduce costs.

  • Priority Services Register: Offers free support services (e.g. advance notice of outages, help reading meters) for vulnerable customers.

  • Energy Support Funds: Some suppliers (e.g. British Gas, EDF, E.ON Next, Octopus) offer hardship funds or discretionary credit for customers in financial difficulty.

  • Government Consultation: A formal energy social tariff could be introduced in the future, aiming to replace stop-gap measures like the Warm Home Discount.

Who Is Eligible?

Eligibility criteria vary by provider, but typically you must be receiving at least one of the following:

  • Universal Credit

  • Pension Credit (Guarantee Credit)

  • Income Support

  • Employment and Support Allowance (ESA)

  • Jobseeker’s Allowance (JSA)

  • Personal Independence Payment (PIP)

  • Attendance Allowance

  • Disability Living Allowance (DLA)

  • Carer’s Allowance

Even if you’re not sure, it’s worth checking — some providers may consider broader circumstances.

Tips to Save Even More

  • Use a benefits calculator (e.g. Turn2us or Entitledto) to check what you’re entitled to.

  • Switch providers: Even without a social tariff, switching could save you money.

  • Check for grants or local schemes via your council or Citizens Advice.

Final Thoughts

If you’re struggling with your broadband or energy bills, don’t suffer in silence. Social tariffs can offer substantial monthly savings and provide peace of mind during difficult times. They’re designed to be easy to apply for and are often available even if you’re already a customer.

Check with your provider or visit Ofcom’s website to find out more – and make sure you’re not paying more than you need to.

Have you benefited from a social tariff? Share your experience in the comments to help others who might be eligible too.




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EDF Sunday Saver Challenge

Here’s Why I Changed My Mind About EDF Energy’s ‘Sunday Saver’ Challenge

In this post a few weeks ago I discussed EDF Energy’s ‘Sunday Saver’ challenge. I explained why I had some reservations about the scheme and wasn’t therefore taking it up.

The post attracted a lot of interest. It actually generated more comments than any other post I have made on Pounds and Sense. Various people (especially Harry and KenM – thanks, guys!) posted in some detail about their experiences with the scheme. As a result I changed my opinion somewhat and decided to sign up when the opportunity arose the following month.

In this update I thought I would talk about why I changed my mind and the results I have achieved myself over the last few weeks. But first, a word of explanation…

What is EDF’s Sunday Saver Challenge?

This scheme is intended to reward EDF customers for switching some of their energy usage away from peak times.

The way it works is that you’re given targets to shift your electricity consumption on weekdays away from peak hours (4pm-7pm). When you hit your weekly target (which is set individually for each user by EDF), you earn free electricity the following Sunday.

EDF say, ‘The more you shift, the more you earn – reduce your weekly peak usage by 40% and you could earn up to 16 hours of free electricity per week.’ The challenge takes place monthly, starting on the first Monday of each month.

Why Did I Have Reservations?

As I said above, I had various reservations about the scheme prior to signing up. I have copied below the relevant paragraphs from my original post.

  1. To benefit from this scheme you have to cut your daily energy usage every weekday between 4pm and 7pm. That’s quite a long period (three hours), and coincides with when I would normally be cooking my evening meal. To have any realistic chance of cutting my energy use during this time, I would have to eat either ridiculously early or significantly later than normal. For various reasons, including my health, I prefer to eat between 6 and 7 pm and no later. So that in itself is a big ask and would impact drastically on my normal routine.
  2. Free electricity on Sunday sounds great, but the devil is in the detail. EDF say that you will get ‘up to 16 hours’ of free electricity if you meet their targets, but are very vague about what this means in practice. Specifically, they don’t explain how your energy-saving targets are calculated, how any reduction in usage translates to free hours, or when on Sunday you will be able to use the free electricity awarded.
  3. In addition, they say there are ‘fair usage’ limits to how much free electricity you can have. Again, they are vague about what this means in practice. The obvious way to use your free electricity would be to charge your EV, and I strongly suspect limits would be placed on this. As for me, I don’t have an EV and don’t want one, so my options for benefiting from the free electricity would be limited. I could shift use of appliances like my washing machine to Sunday but doubt if I could save more than a few kw/h this way (obviously the exact number would depend on how many free hours I was allocated, which is anyone’s guess). That means my free electricity would likely benefit me by no more than a pound or two. 
  4. Lastly, as a solar panel owner I already get some free electricity anyway. My panels obviously generate less in the winter, but during daylight hours they still produce something. That means any benefit from free electricity on Sundays will be reduced, especially if (as is likely) the free hours are in the day rather than at night.

So What Changed?

The comments and info posted by readers who had signed up for the challenge and (in general) had benefited from it changed my views somewhat. They also addressed some of the doubts I had  expressed in my original post.

As regards the free hours on Sunday, depending on how much you reduce your usage you can get anything from 4 hours to a maximum of 16. The free hours always start at 8 am and go on until as late as 12 midnight if you achieve the full target saving.

There are indeed ‘fair usage’ limits for the free hours you are awarded. They are as follows: 11.25 kWh with 4 free hours; 22.5 kWh with 8 free hours; 33.75 kWh with 12 free hours; and 45 kWh with 16 hours. EDF say these amounts are subject to change.

I still don’t know how exactly the saving targets are set, but here is a screen capture showing the ones I was set last week and the results I obtained.

EDF Sunday Saver Targets

As you can see, that was a successful week! I’ll talk more about my personal experiences with the Sunday Saver challenge below.

I also realised that, while I don’t have an EV, I could use a fair-sized portion of my free electricity charging my home storage battery from the grid. This wasn’t something I had done before (I got my battery mainly to store power generated by my solar panels) but obviously I knew it was possible. As things turned out (see below) it wasn’t without its challenges. But without doing this I’m not convinced I could have used enough free electricity to make the scheme worthwhile.

I do, incidentally, still think that EDF should make the terms and conditions of the challenge clearer prior to signing up. But anyway, based on info received from my readers, I felt it was worth giving it a try. So here’s a bit about my experiences with the November challenge.

So What Happened?

When I decided to do the EDF Sunday Saver challenge, I was clear I wasn’t going to cause myseff a ton of hassle cutting my electricity usage to the bone (I live on my own these days, incidentally). I decided I could probably defer starting my (electric) cooking till 7 pm. That was a minor inconvenience, but so far anyway I’ve been getting around it by eating meals that are quick to cook (yesterday I had gnocchi with pesto and spinach, for example). I’ll admit I’ve had a few microwave meals as well. I did also do some healthier batch cooking on one of the Sundays to produce meals I could quickly heat up during the week.

Shifting my main cooking time has undoubtedly done more than anything to reduce my peak-time energy use. Apart from that I have done little. I wouldn’t normally be hoovering or using the washing machine at peak times anyway. I have made a point of turning off my desktop computer by 4 pm (something I should probably have been doing anyway). I’ve also been a bit more careful about switching off lights when I don’t need them. And obviously I don’t use any electric heating during peak hours (thankfully I have gas central heating and a separate gas fire in the lounge). And that’s it really. For the first three weeks of the November challenge I achieved my targets fairly easily, earning the maximum 16 hours for two of them and 12 hours for the other.

I saved all my hoovering and clothes washing for Sundays to make use of the free electricity. In addition, as mentioned above, I set my home battery to charge from the grid that day. Unfortunately because I hadn’t done this before – and the software isn’t as intuitive as it should be – the first time it didn’t work at all. The following Sunday I got it working but somehow must have set it to charge every day in the evening. So on the Monday the battery started charging at the maximum rate (6 kw/h) at 5 pm. Unfortunately I didn’t notice this until around 6 pm, so that drove a coach and horses through my weekly energy-saving target. At the time of writing, my weekly dashboard shows that I am currently using 97.5% of my electricity during peak hours and – unsurprisingly – am ‘not on target’ to achieve the 14.9%  set for me. Obviously, then, I will have to write off this week. I just hope that my poor performance will encourage EDF to set me generous targets in December!

Closing Thoughts

Overall, my experiences have been positive enough to want to continue the Sunday Saver challenge. I will have saved some money by doing it, which will be credited to my account in December.

It will be interesting to see what usage targets EDF set me next month, especially after I messed up the final week of the challenge. But in any event, EDF have also let me know that anyone signing up for the December challenge will get an automatic eight hours of free electricity on Christmas Day regardless of any energy savings they make. So that is another incentive to sign up for December (which I have already done),.

So those were my experiences with the EDF Sunday Saver challenge in November. I’d be interested to hear how you got on if you did it too, and whether you will be continuing the challenge. Also, if you are on a similar scheme with another energy company, I’d love to hear how that’s going for you. Please post any comments below as usual, not forgetting to allow me a few hours to approve them.

  • As I have said before on PAS, I can offer anyone switching to EDF £50 off their bills if they use my refer-a-friend link at  https://edfenergy.com/quote/refer-a-friend/sunny-koala-9462 when applying. I will also get £50 off my bill if you do this (£75 till 12 December 2024), which is duly appreciated 🙂
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Here’s Why I’m Not Doing EDF Energy’s ‘Sunday Saver’ Challenge

Here’s Why I’m Not Doing EDF Energy’s ‘Sunday Saver’ Challenge

Recently my energy supplier, EDF Energy, has been sending me invitations to sign up for what it calls its ‘Sunday Saver’ challenge.

The way this works is that you sign up to shift some of your electricity usage on weekdays away from peak hours (4pm-7pm). When you hit your target (which is set individually for each user by EDF), you earn free electricity the following Sunday. 

EDF say, ‘The more you shift, the more you earn – reduce your weekly peak usage by 40% and you could earn up to 16 hours of free electricity per week.’ 

The challenge is due to take place monthly, starting on the first Monday of each month.

At first glance you might think this is a good offer. But as I have looked into it more, my doubts have grown. Here are my main reservations…

  1. To benefit from this scheme you have to cut your daily energy usage every weekday between 4pm and 7pm. That’s quite a long period (three hours), and coincides with when I would normally be cooking my evening meal. To have any realistic chance of cutting my energy use during this time, I would have to eat either ridiculously early or significantly later than normal. For various reasons, including my health, I prefer to eat between 6 and 7 pm and no later. So that in itself is a big ask and would impact drastically on my normal routine.
  2. Free electricity on Sunday sounds great, but the devil is in the detail. EDF say that you will get ‘up to 16 hours’ of free electricity if you meet their targets, but are very vague about what this means in practice. Specifically, they don’t explain how your energy-saving targets are calculated, how any reduction in usage translates to free hours, or when on Sunday you will be able to use the free electricity awarded.
  3. In addition, they say there are ‘fair usage’ limits to how much free electricity you can have. Again, they are vague about what this means in practice. The obvious way to use your free electricity would be to charge your EV, and I strongly suspect limits would be placed on this. As for me, I don’t have an EV and don’t want one, so my options for benefiting from the free electricity would be limited. I could shift use of appliances like my washing machine to Sunday but doubt if I could save more than a few kw/h this way (obviously the exact number would depend on how many free hours I was allocated, which is anyone’s guess). That means my free electricity would likely benefit me by no more than a pound or two. 
  4. Lastly, as a solar panel owner I already get some free electricity anyway. My panels obviously generate less in the winter, but during daylight hours they still produce something. That means any benefit from free electricity on Sundays will be reduced, especially if (as is likely) the free hours are in the day rather than at night.

Overall, then, I am not much enamoured of EDF’s Sunday Saver challenges and won’t be signing up. Ultimately, I am not prepared to make major changes to my day-to-day schedule in pursuit of what will likely be (in my case anyway) minuscule rewards. 

Obviously some will see this differently and I wish them well. And it’s good that EDF (and other companies) are exploring ways to help customers reduce their bills. I do just think this particular one – for me anyway – is a non-starter. 

I would be interested to hear any comments from people doing this challenge (or similar ones from other energy companies) as to whether they find it worthwhile, and whether the benefits really do justify the changes you are required to make.

  • I do still recommend EDF Energy based on my personal experiences with them. And as I’ve said before on PAS, I can offer anyone switching to EDF £50 off their bills if they use my refer-a-friend link at  https://edfenergy.com/quote/refer-a-friend/sunny-koala-9462 when applying. I will also get £50 off my bill if you do this, which is duly appreciated 🙂

UPDATE 22 OCTOBER 2024 – I am indebted to the readers (especially Harry!) who have taken the time to comment on this article and address some of the points raised in my original post. Based on this I have changed my views somewhat and am considering registering for the scheme when it reopens in November. If you’re still wondering whether to take the plunge, please do take the time to read the comments as (like me) they may influence your decision. I will publish an update in due course if I proceed with it next month.

UPDATE 28 NOVEMBER 2024 – Thanks again to everyone who commented on this post. Sorry I couldn’t reply to everyone individually. You may like to know that I just added a new post about why I changed my mind and registered for the EDF ‘Sunday Saver’ Challenge and how I got on in my first month. Please see https://www.poundsandsense.com/heres-why-i-changed-my-mind-about-edf-energys-sunday-saver-challenge/

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