Have You Tried Nextdoor?
Excuse the slightly tongue-in-cheek title. Nextdoor is actually a free social network for local communities.
I’ve been a member for about a year now. In the last few months I have seen the number of people who have signed up in my neighbourhood grow considerably. So I thought today I’d share my thoughts about it.
Table of Contents
What Is Nextdoor?
I’ll start by quoting from the Nextdoor website:
Nextdoor is the private social network for you, your neighbours and your community. It’s the easiest way for you and your neighbours to talk online and make all of your lives better in the real world. And it’s free.
People are using Nextdoor to:
- Borrow a ladder
- Organise a Neighbourhood Watch Group
- Track down a trustworthy babysitter
- Find out who does the best paint job in town
- Ask for help keeping an eye out for a lost dog
- Find a new home for an outgrown bike
- Finally call that nice man down the street by his first name
Nextdoor’s mission is to provide a trusted platform where neighbours work together to build stronger, safer, happier communities, all over the world.
That’s a reasonable summary, I think. It corresponds with the types of uses people in my local area are putting it to, as the screen capture below illustrates.
Here are my personal thoughts and experiences of Nextdoor as a member…
How I Use Nextdoor
As well as keeping an eye on what is going on in my neighbourhood, I have also used Nextdoor as a way of finding reliable tradesmen. This has worked pretty well, although I do find that when you ask for recommendations from your neighbours, what you actually tend to get is a stream of replies from the tradesmen themselves angling for your custom. Of course, it’s quite understandable that tradespeople are cottoning on to the fact that this can be a good way of getting work.
I have also found Nextdoor good for finding local people willing to do smaller jobs that the average tradesman might not be interested in. Here’s an example message I posted recently…
Man (or Woman) with a Ladder Needed
I recently had some scaffolding up at the back of my house. When the scaffolders took it away, they left a couple of short metal tubes near the edge of the roof. Despite several requests they haven’t come back for them and I’m concerned they may cause damage if they fall down. So I just wondered if someone with a ladder might be willing to pop over and remove them for me? Should only be a five-minute job and I’m happy to pay a tenner or donate the money to your favourite charity. Will also give you a review on any relevant website if you’re a tradesperson.
I got a reply on Nextdoor within an hour from the wife of a local roofer. She said her husband would be happy to come and do this for me. We exchanged private messages, and the roofer (Clive Byrne of CMB Roofing – many thanks!) came over that afternoon and removed the offending items for me. As per my message, I paid him £10 and put a review on Google for him. This solved a niggling problem for me with the minimum of hassle, and is a good example of the sort of thing Nextdoor can work well for.
Any Drawbacks?
As with any social network there can be differences of opinion, and worse…
I have seen a few instances where people have been criticised for things they have said or shared on the platform. Sometimes (in my opinion) this may have been justified, but other times I think those concerned have been, shall we say, rather thin-skinned.
One issue that has arisen a few times has been when someone reports suspicious activity and others then criticise them for stereotyping or being too quick to make judgements. I do accept that this can be a difficult issue, but personally I think that if someone observes suspicious, possibly criminal, behaviour, it’s not unreasonable to alert their neighbours about it. But like it or not, if you do this, you can expect to be criciticised by some people.
Unsurprisingly, politics (national and local) is another contentious area. For example, where I live the local council is currently considering a planning application for a KFC drive-through. Some people expressed their disapproval about this quite forcibly, while others argued (equally forcibly) that it would be beneficial for the area. Of course, there’s nothing wrong with a bit of robust argument, but some of the comments became unpleasant and borderline abusive. Some people get hot under the collar when they discover that their neighbours don’t share their views, and it can rather spoil the friendly, community vibe that Nextdoor is trying to promote. Of course, the same thing happens on Facebook and other social networks, but if you join Nextdoor you need to be prepared for this.
Nextdoor is monitored and supervised by what the network calls ‘Local Leads’. These are – as I understand it – ordinary members who have additional powers, e.g. to delete posts that breach the community’s guidelines. I now know who my Local Lead is, but only because I researched this carefully. I haven’t ever seen any posts by them on the platform, much less any evidence of constructive interventions. Maybe all this goes on behind the scenes – I don’t know. I do think Nextdoor could be more up front about who the Local Leads are and how they are chosen.
Finally, it would be wrong not to mention that joining Nextdoor has privacy implications. As a member, you can see the names of people in your local area and (in most cases) their street and house number. And they, of course, will be able to see yours. This information is only available to people in your immediate area and pseudonyms are not allowed. I can understand the reasons for this, but if you are uncomfortable with it, Nextdoor may not be for you. In any event, be careful about sharing personal information in your profile, especially anything you might not want your neighbours to know!
How to Join
If you do decide to give Nextdoor a try, you can sign up for free at https://www.nextdoor.co.uk. Fill in the short form on the front page (see screen capture below) including your postcode, then click on Find Your Neighbourhood. You will then be able to see recent posts by your neighbours, with other information (e.g. a map of your area) available via the left-hand menu.
You can also access Nextdoor via a mobile phone app. Versions are available for Apple (via the iTunes App Store) and Android (via Google Play).
Final Thoughts
Although (as stated above) I do have certain reservations about Nextdoor, overall I feel I have benefited from it, and it has certainly increased my awareness of events going on in my neighbourhood. I have also, as mentioned above, found it a useful resource for finding tradespeople and getting recommendations.
I’d love to hear your views about Nextdoor, and also your experiences (good or bad) if you’re already a member. Please do leave any comments below as usual.